Home
/
Features
/

Contacts

Feature

Contacts

Keep phone numbers, addresses and other useful contact details with your events. Find the right person or place without searching through old messages. Saving a contact does not give that person access to ComingUp.

  • Members · access
  • People · event context
  • Contacts · shared reference

01 / Access and context

What Are Contacts?

Contacts represent external people and organizations you coordinate with in everyday life, such as an activity venue, instructor, repair service, or community group.

  • Members

    Contacts are distinct from organization members. Inviting someone as a member grants access according to permissions and plan limits; adding a contact does not invite them or grant access to your ComingUp organization.
  • Contacts, people, and locations

    Keep names, locations, and ways to reach them in one shared reference record so useful details do not have to be rewritten for every event. People records show who an event is for, including people who do not sign in. Organization membership controls access; neither a person record nor a contact grants it.

02 / Keep useful details together

How Contacts Work

  • Contact records:

    Store appropriate contact or organization names, contact person names and roles, phone numbers, email addresses, addresses, and categories as shared reference information.
  • Event context:

    Attach contacts to events created in ComingUp to show an external person, organization, or location involved, without repeating every detail in the description.
  • Shared reference:

    Members of the same ComingUp organization can use shared contact details according to their permissions. Separate organizations remain separate.

For a dance class, the studio can be a contact on the event, while the child is linked as the person the event is for. The child does not need a sign-in account for this context to be useful.

Contacts exist to prevent context from fragmenting across calendars, notes, messages, and memory. When external people and organizations aren’t treated as shared reference points, information quietly drifts. That fragmentation is one of the reasons shared calendars tend to break down in families and small groups, which we explore in more depth in Why Shared Calendars Break Down for Families.

Use Cases

  • Family coordination: Track recurring external relationships like activity locations, tutors, instructors, and service providers without repeating details across events.
  • Everyday appointments: Keep a service provider's phone number and address close to appointments or visits.
  • Group activities: Reuse venue and instructor details for clubs, classes, and shared outings.
  • Care and support coordination: Keep track of non-clinical service providers and support contacts involved in appointments or visits, without storing sensitive or medical records.
  • Event planning: Link external people or locations to events so everyone knows where something is happening and who outside the organization is involved.