Feature

Contacts

Contacts help you coordinate around external people and organizations. They provide shared context — such as locations, phone numbers, and roles — so everyone knows who or what is involved in an event, without duplicating information across calendars, notes, or messages.

Contacts are for shared reference and coordination — not for storing sensitive or private records.

What Are Contacts?

Contacts in ComingUp Today represent people or businesses outside your organization or family that you regularly coordinate with.

A contact might be a business, service provider, vendor, client, or organization you interact with as part of day-to-day scheduling. Contacts store shared reference information — like names, locations, and ways to reach them — so that details don't get lost or rewritten every time an event is created.

Contacts are different from members of your workspace. Members are people inside your organization or family. Contacts are external.

How Contacts Work

Contacts exist to prevent context from fragmenting across calendars, notes, messages, and memory. When external people and organizations aren’t treated as shared reference points, information quietly drifts. That fragmentation is one of the reasons shared calendars tend to break down in families and small groups, which we explore in more depth in Why Shared Calendars Break Down for Families.

  • Contact records: Create contacts with names, business names, locations, phone numbers, email addresses, roles, departments, and categories.
  • Event context: Attach contacts to events to show where something is happening or who external is involved, without overloading the event description.
  • Shared visibility: Contacts are visible to everyone in the workspace, so information stays consistent and up to date.
  • Clear separation: Contacts provide context for events, while workspace members indicate who the event is actually for.

For example, when a child has a dance class, the dance studio is added as a contact on the event, while the child is tagged as the member the event is for. That way, everyone can see both who the event involves and who it applies to at a glance.

Use Cases

  • Family coordination: Track recurring external relationships like activity locations, tutors, instructors, and service providers without repeating details across events.
  • Small teams and businesses: Manage contacts for clients, vendors, partners, or locations involved in meetings, shifts, or scheduled work.
  • Restaurant and shift scheduling: Attach restaurants, venues, or external vendors to events while tagging staff members who are scheduled.
  • Care and support coordination: Keep track of non-clinical service providers and support contacts involved in appointments or visits, without storing sensitive or medical records.
  • Event planning: Link external people or locations to events so everyone knows where something is happening and who outside the organization is involved.